We are looking for energetic and confident fresh candidates for our Telecalling team. The candidate will interact with customers/leads over the phone, understand their requirements and provide relevant information about our services.
Key Responsibilities
Make outbound calls to customers and leads.
Explain services and offerings clearly.
Understand customer requirements and answer basic queries.
Follow up with interested customers.
Maintain call and lead records in CRM.
Schedule appointments or connect interested customers with the concerned team.
Achieve daily calling and follow-up targets.
Maintain professional and polite communication with customers.