About The Civil Company
The Civil Company is a construction and interior-focused digital platform that connects customers with relevant professionals such as civil contractors, architects, interior designers and other service providers.
Job Responsibilities:
Call construction and interior professionals to explain The Civil Company and obtain their consent for listing on the platform.
Assist professionals with onboarding and explain platform features.
Follow up with customers who have submitted service requests or tried contacting professionals through our platform.
Understand customer requirements, project location and other relevant details.
Coordinate with professionals to check their interest and availability.
Facilitate direct communication between customers and professionals after obtaining their permission.
Maintain records of calls, customer enquiries, professional responses and follow-ups.
Candidate Requirements:
Good Hindi communication skills and basic English understanding.
Comfortable with telecalling and customer interaction.
Good listening, coordination and convincing skills.
Responsible, organized and comfortable speaking with different people.