Job Description – Telecaller (Food Delivery App Onboarding)
Company: Mervice Infotech Private Limited
Position: Telecaller – Food Delivery App Onboarding
Location: Sector E-17, Noida (Near Sector 16 Metro Station)
Work Schedule: 6 Days Working + 1 Rotational Off
Shift: General Shift
Language: Fluent English – Mandatory
Experience: Prior Telecalling / Food Delivery Industry Experience Preferred
Job Summary
We are looking for an enthusiastic and target-oriented Telecaller to join our team for food delivery app onboarding. The candidate will be responsible for connecting with restaurants and potential partners, explaining the onboarding process, assisting them with registration, and ensuring successful partner onboarding.
Key Responsibilities
Make outbound calls to restaurants and potential restaurant partners.
Explain the food delivery app, its features, benefits, and onboarding process.
Convince and assist restaurants/partners with the registration process.
Collect and verify the required details and documents for onboarding.
Follow up regularly with interested and potential restaurant partners.
Maintain accurate records of calls, follow-ups, and onboarding status.
Achieve assigned daily/weekly onboarding and calling targets.
Resolve basic queries related to the registration and onboarding process.
Coordinate with the internal team to ensure smooth partner onboarding.
Requirements
Excellent verbal communication skills.
Fluent English communication is mandatory.
Prior telecalling, sales, or food delivery experience will be preferred.
Good convincing and negotiation skills.
Comfortable making outbound calls and following up with leads.
Target-oriented with a positive and professional attitude.
Basic computer knowledge and ability to maintain call/lead records.
Ability to work 6 days a week with 1 rotational weekly off.
What We Offer
Salary: ₹10,000 CTC
General working shift
6 days working + 1 rotational off
Opportunity to work in the food-tech/food delivery industry
Growth opportunities based on performance
How to Apply
Interested candidates can share their updated CV/Resume for consideration.