A sales representative promotes and sells products or services by identifying prospects, conducting demonstrations, negotiating contracts, and closing deals to meet revenue targets. Key duties include building client relationships, providing after-sales support, maintaining deep product knowledge, and reporting on market activity and sales performance.
Core Duties and Responsibilities
Prospecting and Lead Generation: Actively seeking new business opportunities through networking, cold calling, and referrals.
Sales Process Management: Presenting products, demonstrating features, negotiating pricing, and closing deals to meet or exceed quotas.
Customer Relationship Management:
Building and maintaining strong relationships with new and existing clients, including addressing inquiries and resolving issues
.
Market Analysis and Reporting: Monitoring competitor activities and providing regular reports on sales, customer needs, and market trends to management.
Product Expertise: Developing comprehensive knowledge of products/services to effectively highlight benefits and value propositions.
Collaboration: Working with marketing and other departments to coordinate sales efforts and improve customer satisfaction.