सेल्स एग्जीक्यूटिव

Business Development Executive – Job Description

Position Title: Business Development Executive

Location: Santacruz East, Mumbai

Reporting To: Head of Sales / Director

Employment Type: Full-Time

Role Overview:

The Business Development Executive will be responsible for identifying new business

opportunities, managing existing customer relationships, and expanding the company’s reach

in target industries such as Pharmaceuticals, Agro-Chemicals, Paints, and more. This role

involves lead generation, sales conversions, account management, and coordination with

internal teams to ensure seamless order fulfillment and customer satisfaction.

Key Responsibilities:

1. Market Research & Lead Generation

 Research and identify new customers based on product applications in various

industries.

 Conduct in-depth market analysis to identify new product opportunities within

existing and potential customer accounts.

 Develop a pipeline of opportunities through cold calling, emails, and networking.

 Identify potential suppliers for new products requested by existing customers.

2. Sales & Business Development

 Provide support to clients by understanding their product requirements and

providing quotations.

 Conduct client meetings, product presentations, and demonstrations.

 Convert leads into customers through regular follow-ups and negotiations.

 Maintain fruitful relationships with customers and forge new client partnerships.

 Handle customer complaints and engage in negotiations to close deals successfully.

3. Account Management & Customer Retention

 Take care of existing account management, ensuring regular inquiries for

products and follow-ups for orders.

 Track and coordinate all activities occurring for each account, including dispatch

of orders and payment receivables.

 Retain and maintain excellent client relationships, ensuring high customer

satisfaction.

 Track customer orders, deliveries, and payment cycles while coordinating with

internal teams.

4. Sales Reporting & CRM Management

 Prepare regular client sales reports and maintain a detailed database of customer

information.

 Maintain and update the sales pipeline in Excel and CRM tools.

 Provide weekly sales updates and forecasts to the management team.

 Track sales performance, outstanding payments, and future business

opportunities.

5. Coordination with Internal Teams

 Work closely with logistics, inventory, and finance teams to ensure smooth order

fulfillment.

 Ensure timely communication with customers regarding stock availability and

incoming consignments.

 Coordinate with the management and clients to identify business development

opportunities.

 Develop and retain team members reporting to you for each project.

Key Skills & Requirements:

 Bachelor’s degree in Business, Sales, Marketing, or a relevant field.

 1-5 years of experience in business development or sales (preferably in B2B

industries such as Chemicals, Pharma, or Manufacturing).

 Strong market research skills to find new customers and new products.

 Excellent customer relationship management abilities.

 Strong prospecting, networking, and negotiation skills.

 Ability to create and maintain strong client relationships.

 Strong verbal and written communication skills (English proficiency is a must).

 Proficiency in MS Office (Excel, Word, PowerPoint) and CRM tools.

 Self-motivated and goal-oriented with the ability to work independently.

 Willingness to travel locally for client meetings.

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