Roles and Responsibilities
Build and maintain strong relationships with clients and customers
Understand customer requirements and provide suitable solutions
Handle customer queries and provide proper support
Coordinate with clients through calls, emails, and meetings
Maintain regular follow-up with existing and new customers
Generate leads and support business growth activities
Maintain customer records and update data regularly
Ensure customer satisfaction and professional communication
Assist the sales and support team in daily operations
Prepare reports and maintain client interaction details
Work closely with management to achieve company targets
Provide excellent customer service and relationship management.