Company: Boston Institute of Analytics (BIA)
Job Title: Program Advisor – Edtech Sales
Location: Mumbai (On-site)
Employment Type: Full-time
Experience: 1-3 years
Industry: Education / EdTech
About Boston Institute of Analytics
The Boston Institute of Analytics is one of the top-ranked international education and
training institutes, headquartered in Boston, USA, with 107 campuses across 7+
countries, including the United States, United Kingdom, South Africa, and India. BIA
delivers industry-leading programs across new-age technical and non-technical
disciplines, helping students and professionals build future-ready careers in the world's
most in-demand fields. Our programs emphasize practical learning, career-focused
training, and global certification pathways, enabling learners to develop the skills
required to succeed in competitive global industries.
Role Overview
The Program Advisor plays a key role in student admissions by counseling prospective
learners and guiding them through professional upskilling programs.
This is a consultative admissions and inside sales role, where you will work with
qualified inquiries, understand career goals, recommend suitable programs, and
support candidates throughout the enrollment journey.
The role focuses on relationship building, structured follow-ups, and helping students
confidently choose the right learning path.
Key Responsibilities
Student Counseling & Lead Management
• Handle inbound and outbound student inquiries via calls, WhatsApp, email, and
virtual counseling sessions.
• Understand candidate backgrounds, career goals, and learning objectives.
• Provide personalized guidance on suitable programs and career pathways.
Program Advisory & Admissions Support
• Explain course curriculum, learning outcomes, schedules, eligibility, and career
support services.
• Help students understand program value and long-term career benefits.
• Guide candidates through application, documentation, and enrollment
processes.
Follow-Ups & Conversion Management
• Maintain structured follow-ups with interested candidates.
• Address queries and support decision-making through consultative discussionsConvert qualified inquiries into confirmed enrollments.
CRM & Reporting
• Maintain accurate records of student interactions and follow-ups in CRM
systems.
• Track lead stages, counseling outcomes, and admission progress.
• Share regular updates on pipeline and enrollment status.
Collaboration & Student Experience
• Work closely with marketing and academic teams to improve admissions
outcomes.
• Participate in webinars, counseling sessions, and information events when
required.
• Ensure a professional and positive experience for every prospective student.
Required Skills & Qualifications
• 1–3 years of experience in EdTech admissions, academic counseling, inside
sales, or B2C advisory roles.
• Strong communication and interpersonal skills (English & Hindi preferred).
• Comfortable interacting with students and working professionals daily.
• Ability to understand candidate needs and guide decisions professionally.
• Experience using CRM or lead management tools is preferred.
• Target-oriented mindset with strong follow-up discipline.
Why Join Boston Institute of Analytics
• Work with a fast-growing EdTech organization in high-demand technology
domains.
• Consistent flow of qualified student inquiries.
• Exposure to career-focused counseling and admissions operations.
• Performance-driven growth opportunities within the admissions team