Customer Relationship Associate

About the Company

DOSNEXTGEN INDIA PRIVATE LIMITED is India’s first MSME startup in the Government-authorized vehicle scrapping sector (RVSF). We specialize in sustainable and compliant vehicle recycling solutions, building a structured ecosystem for end-of-life vehicles (ELVs) while contributing to environmental sustainability and regulatory compliance.

Job Description

This is a work-from-home role focused on customer handling, data management, and client coordination.

Key Responsibilities

• Handle customers and clients through calls on a daily basis

• Manage and maintain customer and client data accurately

• Onboard new customers and clients

• Conduct online market research and collect relevant data

• Perform data entry and basic data analysis

• Ensure proper follow-ups and communication with clients

• Support business operations as required

Work Timings & Conditions

• Working Hours: 10:30 AM – 8:00 PM (strict adherence required)

• Working Days: Rotational (5 days a week)

• Mode: Work From Home

Eligibility Criteria

• Minimum 2 years of relevant experience

• Mandatory proficiency in English and Hindi (Speak, Read, Write)

• Strong communication and coordination skills

• Basic understanding of data handling and MS Excel/Google Sheets

• Self-disciplined and able to work independently in a remote setup

• Prior experience in customer handling / tele-calling / operations will be an advantage

Additional Requirements

• Stable internet connection and proper work setup (Laptop/Desktop)

• Availability during working hours without interruptions

Salary & Evaluation Structure

• Salary Range: ₹15,000 – ₹30,000 per month (based on years of experience and performance)

Probation / Training Period: 3 months

End of Month 1: 50% of the finalized salary

End of Month 2: 75% of the finalized salary

From Month 3 onwards: 100% of the finalized salary

Performance Evaluation:

A final performance evaluation will be conducted at the end of the 3rd month to determine role continuation and confirmation

Additionally, performance reviews will be conducted every 7 days from Day 1 to Day 90 to assess progress and continuation

If you are interested in this opportunity, please share your updated resume at info@dosnextgen.com.

Rounds

Resume Shortlisting

Self Introduction Video

Interview

For any queries, you may contact us at +91 7738427429.

Same Process can be followed for Internship + PPO

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