Call Centre BPO Executive

We are looking for a Call Centre / BPO Executive to join our team at [Company Name] in Chandigarh / Mohali.
The role focuses on handling customer interactions, expanding the client base, meeting performance targets, and ensuring exceptional customer satisfaction.

The position offers a competitive in-hand salary along with strong career growth opportunities.

Key Responsibilities:

• Handle inbound and outbound customer calls professionally

• Identify and generate new client opportunities / leads

• Build and maintain strong customer relationships

• Promote company products and services as per customer needs

• Achieve daily/weekly/monthly targets

• Maintain accurate call records and CRM data

• Collaborate with internal teams for smooth service delivery

• Stay updated with industry trends and customer requirements

• Provide feedback and insights to improve processes

Job Requirements:

• Minimum Qualification: 12th Pass / Graduate

• Experience: Fresher to 2 years (BPO/Telecalling preferred)

• Good communication skills in Hindi & basic English

• Strong interpersonal and convincing skills

• Ability to handle targets and pressure

• Basic computer knowledge

• Customer-focused approach with a positive attitude

• इस फुल टाइम सेल्स / बिज़नेस डेवलपमेंट Job में 0 - 5 वर्षो का अनुभव वाले उम्मीदवारों की जरुरत है।