रिटेल सेल्स स्टोर मैनेजर

1. Store Operations Management

• Handle daily store functioning and shift management.

• Ensure adherence to Wow! Momo SOPs, hygiene, safety, and food quality.

• Provide immediate resolution to customer complaints and ensure customer delight.

• Maintain 100% store cleanliness, grooming standards, and brand compliance.

2. Sales & Business Performance

• Achieve monthly sales, growth targets, and KPI metrics.

• Actively drive upselling, combos, and promotional initiatives.

• Analyze daily sales reports and implement strategies for improvement.

• Ensure high customer satisfaction and repeat business.

3. Team Handling (6–10 Staff Members)

• Manage and motivate a team of 6–10 Team Members/Captains/Shift Leaders.

• Conduct daily briefings, shift allocations, and grooming checks.

• Ensure manpower availability with minimal absenteeism.

• Drive training, skill development, and performance evaluation.

• Maintain employee morale, discipline, and low attrition.

4. Inventory & Cost Control

• Supervise stock ordering, receiving, consumption, and storage.

• Maintain accurate stock levels and control wastage/pilferage.

• Ensure compliance with food cost and store operational budgets.

• Conduct regular stock audits and correct variances.

5. Compliance & Audit Readiness

• Ensure FSSAI, fire safety, and audit standards are met at all times.

• Maintain all checklists, logs, and operational documentation.

• Coordinate with vendors for equipment maintenance and repairs.

6. Reporting & Administration

• Prepare daily/weekly/monthly store reports.

• Handle cash management, billing accuracy, and bank deposits.

Coordinate with HR, Ops, Finance, and Supply Chain for store requirements.

• इस फुल टाइम रिटेल/ काउंटर सेल्स Job में रिटेल/ काउंटर सेल्स में 1 - 2 वर्षो का अनुभव वाले उम्मीदवारों की जरुरत है।