Drive sales and achieve or exceed store targets.
Oversee daily store operations and prepare operational reports.
Deliver exceptional customer service and maintain strong customer relationships.
Manage inventory, including stock ordering, replenishment, audits, and coordination with the warehouse.
Maintain high standards of store presentation and visual merchandising.
Recruit, train, motivate, and mentor team members.
Prepare staff schedules and conduct performance evaluations.
Monitor shrinkage and implement loss prevention measures.
Handle customer and employee issues professionally and resolve complaints effectively.
Manage store expenses, documentation, checklists, and monthly reports.
Conduct regular store audits to ensure cleanliness, safety, and functionality.
Ensure compliance with company policies and procedures.