Key Responsibilities:
Greet customers and assist with product inquiries and purchases.
Provide accurate information on pricing, features, and after-sales services.
Cross-sell products and inform customers about discounts and offers.
Ensure shelves/racks are stocked and manage merchandise returns.
Prepare daily sales reports and maintain store records.
Manage staff attendance, duty rosters, and rotational weekly offs.
Ensure compliance with company policies, grooming standards, and discipline.
Coordinate with the Area Sales Manager and Head Office for business operations.
Monitor KPIs, conversion rates, average bill value, and customer satisfaction.
Ensure store cleanliness, product display, and security procedures.