रिटेल सेल्स स्टोर मैनेजर

Job Description – Spare Parts Manager

Position: Spare Parts Manager

Department: Spare Parts / After-Sales

Industry: Tractor & Agricultural Machinery Dealership

Reporting To: Dealer / General Manager

Job Purpose

To efficiently manage the dealership’s spare parts operations by ensuring right parts, right stock, right pricing and timely availability, while maintaining inventory control and supporting the Service and Sales teams.

Key Responsibilities

- Manage day-to-day spare parts counter, warehouse and inventory operations.

- Maintain adequate stock of fast-moving and critical tractor spare parts.

- Prepare and process parts orders and procurement from OEMs and authorized suppliers.

- Monitor stock levels, identify shortages and ensure timely replenishment.

- Maintain accurate records of receipts, issues, transfers, returns and stock adjustments.

- Ensure proper storage, identification and systematic arrangement of all parts.

- Coordinate closely with the Service Department to ensure timely availability of parts for repair jobs.

- Support customers and technicians in identifying the correct spare parts.

- Monitor slow-moving, non-moving and obsolete inventory and take corrective action.

- Ensure proper billing, pricing, discounts and documentation as per dealership/OEM policies.

- Conduct regular physical stock checks and inventory reconciliation.

- Monitor parts sales, margins, inventory value and monthly targets.

- Develop business through retail counter sales and external customers.

- Coordinate warranty-related parts requirements with the Service/Warranty team.

- Maintain cleanliness, safety and proper organization of the parts warehouse.

- Lead and supervise spare parts staff and ensure disciplined daily operations.

- Prepare regular reports on stock, sales, purchases, pending orders and inventory ageing.

Key Performance Indicators (KPIs)

- Spare parts sales and gross margin

- Stock availability and fill rate

- Inventory turnover

- Stock accuracy

- Reduction of obsolete/non-moving stock

- Parts order fulfilment time

- Service department parts availability

- Retail counter sales

- Inventory ageing and working capital control

- Customer satisfaction

Required Skills

- Good knowledge of tractor spare parts and agricultural machinery

- Strong inventory and warehouse management skills

- Good communication and customer-handling ability

- Basic computer, ERP/DMS and inventory software knowledge

- Strong coordination and team-management skills

- Attention to detail and numerical ability

- Ability to work under targets and maintain accurate records

Qualification & Experience

Qualification: Graduate / Diploma preferred

Experience: 3–7 years in tractor, automobile, agricultural machinery or spare-parts operations preferred.

Ideal Candidate: A disciplined, organized and commercially aware professional who can balance parts availability, customer service, inventory control and profitability.

• इस फुल टाइम रिटेल/ काउंटर सेल्स Job में रिटेल/ काउंटर सेल्स में 0 - 6+ वर्षो का अनुभव वाले उम्मीदवारों की जरुरत है।