· - The Store Manager Experience should be minimum 8 to 12 years in Jewellery Preferred.
· The store manager is responsible for the store operations and smooth running of the store.
· -Has to check the Visual Merchandising of the Store and make sure to keep V M is Up to date.
· - He is responsible for Store Stocks/Goods ensure the security of the stocks properly. The
· - Ensure that all the staff should maintain proper Grooming and discipline in the store.
· - Should treat his Sub-ordinates with dignity and respect each one without partiality.
· - Has the responsibility to train his sales team from time to time.
· - Must make sure that customers are treated well.
· - Should possess the outside market knowledge and get updated from time to time.
· - Has to keep an account of his stock / like damages he has to be aware of it.
· Store Manager should be aware of all policy and procedure of the Store (SOP)
· - Should maintain good customer relation
· - Should keep and track Customer Orders and Repairs.
· - Should take for the customer walk out and non-conversion
· - Should check night security guards randomly in the late nights weather they are performing their duties or not in the night.
· - Should make the duty roaster on monthly basis and should ensure sufficient staffs are present.
· - He is responsible for the entire store overall performance.
· - Delivering high level customer service at all times
- Ensure that the store is neat and tidy at all the time
- Upholding fantastic store visual standards
- Work towards and drive the team to hit all KPI’s & targets