Customer Service
Greet customers warmly and assist with menu queries.
Ensure fast, accurate, and friendly order taking.
Maintain high service standards during rush hours.
Food Preparation & Quality
Prepare food items as per Standard Operating Procedures (SOPs).
Maintain hygiene, freshness, and portion control.
Follow all FSSAI & brand food safety guidelines.
Store Operations
Manage billing and handle POS systems smoothly.
Maintain cleanliness of the store, kitchen, counters, dine-in area, and workstations.
Support opening and closing activities of the store.
Inventory & Stock Management
Assist in receiving, storing, and managing raw materials.
Report shortages or wastage to the Shift Manager.
Follow FIFO/FEFO practices while handling stock.
Teamwork & Discipline
Coordinate with team members for smooth operations.
Follow grooming standards, punctuality, and discipline.
Participate in daily briefings and training sessions.