Café Executive / Customer Service Executive – Female
Brand: Tropiqs – Tender Coconut Café
An Initiative of: Econut Farmer Producer Organisation
About the Role
Tropiqs Coconut Café is looking for a friendly, energetic and well-presented female candidate to join our café team. The candidate will be responsible for welcoming customers, handling orders, preparing and serving tender coconut-based beverages and food items, maintaining cleanliness, and ensuring an excellent customer experience.
Key Responsibilities
- Welcome customers with a warm and positive attitude.
- Take customer orders accurately and process billing/payments.
- Prepare and serve tender coconut drinks, refreshments and café products as per standard recipes.
- Maintain cleanliness and hygiene of the café, counters and equipment.
- Handle customer queries and provide information about Tropiqs products.
- Ensure proper presentation and packaging of products.
- Maintain stock levels and inform the supervisor about shortages.
- Assist with opening and closing of the café.
- Handle cash, UPI and other payment methods responsibly.
- Support promotional activities and customer engagement.
- Maintain food safety and hygiene standards.
- Build a positive relationship with regular customers.
- Perform other café-related duties as assigned.
Candidate Profile
Preferred Candidate: Female
Age: 18–35 years
Education: Minimum 10th / 12th standard; higher education preferred.
Experience: Freshers can apply. Café, hospitality, retail or customer-service experience will be an advantage.
Required Skills
- Good communication and customer-handling skills.
- Pleasant personality and positive attitude.
- Basic knowledge of English/Kannada; Hindi or Tamil is an advantage.
- Basic knowledge of smartphones and digital payments.
- Ability to work as part of a team.
- Good personal hygiene and grooming.
- Willingness to learn food preparation and café operations.
- Punctual, responsible and trustworthy.
Working Hours
Full-time / Shift-based
Working hours and weekly off will be discussed during the interview.
Additional Benefits
- Performance incentives
- Staff refreshments
- Training and development opportunities
- Opportunity to grow with a new and innovative coconut-based café brand
Ideal Candidate
We are looking for someone who is confident, customer-friendly, energetic and passionate about hospitality, and who can represent the Tropiqs brand with professionalism and warmth.