Job Description: Retail Sales Person – Trent Westside Store

Key Responsibilities

Customer Service

• Greet customers warmly and assist them with product selection.

• Provide knowledgeable recommendations based on customer needs and preferences.

• Address customer inquiries, concerns, and feedback professionally.

• Ensure a positive shopping environment at all times.

Sales & Product Knowledge

• Achieve daily, weekly, and monthly sales targets.

• Develop a strong understanding of Trent’s product range, materials, sizes, fits, and current promotions.

• Upsell and cross-sell products to maximize sales.

Store Operations

• Maintain clean, organized, and visually appealing store displays.

• Manage inventory on the shop floor; ensure stock levels are adequate and report shortages.

• Assist in receiving, tagging, and arranging new stock.

• Operate POS systems for billing, returns, and exchanges.

Visual Merchandising

• Assist in implementing merchandising plans according to Trent Westside standards.

• Ensure mannequins, racks, and shelves follow brand guidelines.

• Keep changing rooms tidy and assist customers as needed.

Team Collaboration

• Work closely with store managers and fellow team members to meet store goals.

• Participate in daily briefings, training sessions, and performance reviews.

Qualifications & Skills

Required

• High school diploma or equivalent.

• Strong communication and interpersonal skills.

• Basic math and computer skills.

• Customer-service–oriented attitude.

Preferred

• Previous retail or fashion sales experience.

• Understanding of store operations, merchandising, and inventory management.

• Ability to work in a fast-paced environment.

Work Conditions

• Flexible hours, including weekends, evenings, and holidays.

• Standing for extended periods and occasional lifting of merchandise.

Key Attributes

• Friendly and approachable

• Enthusiastic about fashion and trends

• Reliable, punctual, and responsible

• Team player with a positive attitude

• Sales-driven and self-motivated

If you want, I can also create:
✔ A shorter version for job ads
✔ A more detailed SOP-style description
✔ An interview questionnaire for this role
✔ A CV/resume customized for applying to Trent Westside Store

You said:

ADD GROWTH AND TATA BRAND NAME

ChatGPT said:

Here is the updated Job Description with emphasis on growth opportunities and the prestige of the Tata brand name associated with Trent Westside.

Job Description: Retail Sales Person – Trent Westside Store (A Tata Enterprise)

Position Overview

As a Retail Sales Person at Trent Westside — part of the Tata Group, you will represent one of India’s most trusted and respected business houses. The role focuses on delivering outstanding customer service, achieving sales targets, and ensuring a superior in-store experience that reflects the quality and reliability of the Tata brand.
This position offers excellent career growth opportunities within Trent and the larger Tata ecosystem.

Key Responsibilities

Customer Service

• Greet customers warmly and assist them in selecting products.

• Offer knowledgeable recommendations based on customer needs.

• Resolve customer queries and ensure high satisfaction aligned with Tata’s service values.

• Create a welcoming shopping environment.

Sales & Product Knowledge

• Meet and exceed daily/weekly/monthly sales targets.

• Build strong knowledge of Trent’s product lines, trends, and promotions.

• Upsell and cross-sell to maximize customer value.

• Represent the quality and trust of the Tata brand through professional service.

Store Operations

• Maintain store cleanliness and merchandise displays as per brand standards.

• Monitor and manage stock on the sales floor; report shortages.

• Assist in receiving, tagging, and arranging new inventory.

• Handle billing, returns, and exchanges using POS systems.

Visual Merchandising

• Support the implementation of Westside’s visual merchandising guidelines.

• Ensure mannequins, shelves, and racks reflect the brand image.

• Keep fitting rooms organized and customer-friendly.

Team Collaboration

• Work collaboratively with store managers and colleagues to achieve store goals.

• Participate in training, performance reviews, and new initiatives.

Qualifications & Skills

Required

• High school diploma or equivalent.

• Excellent communication and interpersonal skills.

• Basic computer and math skills.

• Customer-first mindset.

Preferred

• Prior retail or fashion sales experience.

• Knowledge of merchandising, sales operations, and inventory handling.

• Ability to thrive in a fast-paced retail environment.

Growth & Career Opportunities

Working at Trent Westside, a Tata Group company, provides:

• Opportunities to grow into senior sales roles, department in-charge, and store management.

• Access to continuous training, skill development, and learning programs under the Tata brand.

• Stable, long-term career prospects in one of India’s strongest and most respected business groups.

• Exposure to modern retail practices and leadership development pathways.

Work Conditions

• Flexible shifts, including weekends and holidays.

• Standing for extended periods, occasional lifting of merchandise.

Personal Attributes

• Friendly, approachable, and customer-focused

• Passionate about fashion and trends

• Reliable, punctual, and disciplined

• Strong team player

• Motivated to grow within the Tata ecosystem

• इस फुल टाइम रिटेल/ काउंटर सेल्स Job में 0 - 1 वर्षो का अनुभव वाले उम्मीदवारों की जरुरत है।

इस रिटेल सेल्स ऑफिसर जाब के बारे में अधिक जानकारी

1. इस रिटेल सेल्स ऑफिसर जाब के लिए आवेदन करने के लिए पात्रता मानदंड क्या है?
   Ans: उम्मीदवार ऑल एजुकेशन लेवल और उसके पास 0 - 1 वर्षो का अनुभव होना चाहिए।
2. मैं इस जाब की रोल के लिए कितने वेतन की उम्मीद कर सकता हूं?
   Ans: आप ₹15500 - ₹18500 प्रति महीने + इन्सेन्टिव के वेतन की उम्मीद कर सकते हैं जो आपके इंटरव्यू पर निर्भर करता है। यह मुंबई में एक फुल टाइम जाब है।
3. इस रिटेल सेल्स ऑफिसर जाब के लिए कितने कार्य दिवस हैं?
   Ans: इस रिटेल सेल्स ऑफिसर जाब के लिए कार्य दिवस 6 दिन का होगा।
4. क्या इस रिटेल सेल्स ऑफिसर जाब के लिए आवेदन करते समय या इस जाब को ज्वाइन करने के बाद कोई शुल्क भी लागू होता है?
   Ans: नहीं, इस रिटेल सेल्स ऑफिसर जाब के लिए आवेदन करते समय या इस जाब को ज्वाइन करने के बाद कोई भी शुल्क नहीं लगता है !
5. क्या यह रिटेल सेल्स ऑफिसर जाब घर से किया जा सकता है?
   Ans: नहीं, यह जाब घर से ऑनलाइन नहीं किया जा सकता है।
6. इस रिटेल सेल्स ऑफिसर जाब के लिए कितनी रिक्तियां हैं?
   Ans: Trent Limited में तत्काल रिटेल सेल्स ऑफिसर के लिए 50 रिक्तियां हैं!
7. इस रिटेल सेल्स ऑफिसर जाब के लिए कौन आवेदन कर सकता है?
   Ans: केवल पुरुष उम्मीदवार इस रिटेल/ काउंटर सेल्स जाब के लिए आवेदन कर सकते हैं।
8. इस रिटेल सेल्स ऑफिसर जाब के लिए टाइमिंग क्या है?
   Ans: इस रिटेल सेल्स ऑफिसर जाब में टाइमिंग 12:30 PM - 10:00 PM है।