Retail Executive

Job Title/Position: *Sales Associate*

Role Overview

*Spencer’s Retail, part of the RP-Sanjiv Goenka (RPSG) Group* , is a multi-format Indian retailer dealing

with several categories including fashion, home, electronics, and groceries. This JD is for the position

of “Sales Associates” responsible for delivering excellent customer service, maintain store standards,

support sales, and ensure smooth day-to-day store operations. The role will act as the face of the

brand and contributes to creating a positive shopping experience for all customers.

2. Key Responsibilities:

*Customer Service*

 Greet customers warmly and assist them with queries and product selection.

 Provide accurate product information, offers, and store policies.

 Handle customer concerns professionally and escalate when required.

*Sales & Product Promotion*

 Drive sales by identifying customer needs and recommending suitable products.

 Support upselling, cross-selling, and promotion of new launches.

 Meet daily/weekly sales targets as assigned.

*Store Operations*

 Maintain cleanliness, hygiene, and visual merchandising standards on the shop floor.

 Ensure products are properly displayed, tagged, and replenished.

 Participate in stock counting, inward/outward stock checks, and inventory control.

 Assist in billing and cashier desk operations as required.

*Compliance & Safety*

 Follow all SOPs related to cash handling & store security

 Ensure adherence to company policies, grooming standards, and attendance norms.

*Team Collaboration*

 Coordinate with colleagues and supervisors to ensure smooth store operations.

 Support during peak hours, promotions, events, and new store set-ups.

*Work Shift*

Rotational shift system of 9 hrs including break time (weekly rotation).

 Weekly off as per roster(on week days)

 Extended hours during festivals/sales events may be required.

Salary bracket

Your in-hand salary will be ₹10,971 per month (₹9,471 + ₹1,500).

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