MAJOR RESPONSIBILITY
Responsible for assisting the Supervisor and/ or Manager in managing the department, in terms of achieving sales & profit to budget targets and above, controlling stock level, minimising shrinkage and operation costs, maintaining and improving stock display/presentation, providing high standards of customer service and preparing the assigned area as per customer specifications. Duty of care with company assets.
SPECIFIC DUTIES AND JOB FUNCTION
Assists as directed in receiving and merchandising of delivered products and stock in storage
At all times pays attention to customers’ needs / inquiries ensuring high levels of customer service; make eye contact and greet customers, accompany customer to the specific location of an item they are searching for
Visits the market and interacts with customers as and when required to or assigned as a key deliverable of the role to meet allocated customer related targets
Complies fully with dress and uniform regulations, including and safety protective wear
Assists as directed to maintain cleanliness of stock, shelves and working area (housekeeping) at requirements level; never leaves a spill unattended
Assists as directed to maintain high standards of stock presentation and display stock replenishment; remove and handle correctly any damaged or poor quality products from sale
Assists with ensuring signage and railcards are correct and up-to-date
Assists as directed in conducting stock take activities
Carry out any other duties assigned
Ensures all SOPs are adhered to as defined by the organisation
KEY SKILLS AND QUALIFICATIONS
Positive attitude, ability to multi-task, energetic and be able to work under high pressure.
Strong customer orientation
High stress tolerance
Self-disciplined and conscientious
Preferably graduate Title:
Associate Location:
Delhi/ NCR