Customer Service & Sales
· Greet customers warmly and assist them in finding products that meet their needs.
· Provide product information, demonstrations, and recommendations.
· Handle counter sales transactions including billing, payments, and receipts.
· Upsell and cross-sell products to meet or exceed sales targets.
Customer Relationship Management
· Address customer inquiries and resolve complaints professionally.
· Collect and record customer feedback for continuous improvement.
· Build long-term relationships with repeat customers.