Role 1: Registered Pharmacist
Prescription Review: Analyzing doctor prescriptions to ensure correct dosage and medicine compatibility.
Legal Compliance: Maintaining the 'Dangerous Drugs' register and ensuring all sales meet government health regulations.
Patient Counseling: Explaining how to take medication, potential side effects, and storage instructions (e.g., "keep in fridge").
Supervision: Checking the work of assistants to ensure the right medicine is being packed.
Role 2: Pharmacy Assistant / Counter Sales
Customer Service: Greeting walk-in customers and helping them find non-prescription items (OTC).
Stock Organization: Sorting medicines alphabetically or by category so they are easy to find during rush hours.
Expiry Management: Checking shelves monthly to remove medicines that are nearing their "Best Before" date.
Order Picking: Gathering the items listed on a prescription and handing them to the Pharmacist for final verification.
Role 3: Billing & Inventory Executive
Billing Operations: Generating GST-compliant invoices quickly using the pharmacy software.
Stock Entry: Entering New Stock (Purchase Invoices) into the computer system as soon as the delivery arrives.
Vendor Coordination: Calling distributors to place orders when stock levels of fast-moving medicines are low.
Cash Management: Handling daily cash, UPI, and card payments and tallying them at the end of the day.