Location: Phoenix Market City Mall - Kurla
SALES EXECUTIVE
Roles and Responsibilities
SALES
1. Understand customer needs and offer appropriate recommendations based on their preferences
and budget.
2. Drive sales by promoting the brands products, upselling or cross-selling where applicable.
3. Maintain in-depth knowledge of the brands jewellery collections, including details about
gemstones, precious metals, designs, and trends.
4. Showcase products effectively, including visual displays and providing detailed information
about the pieces.
5. Assist customers in selecting jewelry, answering queries about products, materials, and design
features.
6. Ensure the proper handling and care of jewelry, ensuring that items are in excellent condition for
customers to view and try on.
7. Achieve and exceed sales targets set by the company.
8. Track sales performance, identify trends, and report sales data regularly to management.
BILLING
8. Process customer transactions efficiently, including cash, credit/debit card payments, and
financing options where applicable.
9. Ensure accuracy in billing, including applying any discounts, promotions, or special offers.
STORE OPERATIONS
10. Ensure the store is well-maintained, clean, and properly stocked.
11. Assist with inventory management and replenishment of stock.
12. Ensure the store is neat, clean, and organized with products arranged in a visually appealing manner.