We are looking for a Counter Sales Executive to join our team at Wood Dekor to assist shoppers, provide product information, process transactions, and promote sales. The role requires a positive attitude and managing responsibilities like stocking shelves, managing transactions, and delivering excellent customer service. The role offers an in-hand salary of ₹15,000 - ₹25,000 with growth opportunities.
Key Responsibilities:
Greet customers and assist with product inquiries and purchases.
Provide accurate information on pricing, features, and after-sales services.
Cross-sell products and inform customers about discounts and offers.
Ensure shelves/racks are stocked and manage merchandise returns.
Coordinate with the team for seamless customer service and share feedback with the Store Manager.
Stay updated on new products and services.
Job Requirements:
Greet customers warmly and establish a rapport to identify their home décor and furniture needs.
Guide customers through product features, wood types, finishes, and benefits.
Recommend products based on customers' style preferences, budgets, and functional needs.
Process sales transactions accurately using POS systems.
Assist in visual merchandising, shelf stocking, and maintaining a clean, organized showroom.
Handle customer inquiries, resolve complaints professionally, and escalate issues when necessary.
Participate in regular product training to stay updated on trends and product details.