Counter Sales Executive

Hiring – Retail Sales Associate

Location:

Palladium Mall, Chennai

Job Summary

We are looking for passionate and customer-focused Retail Sales Associates for a premium luxury retail brand. The ideal candidate should have experience in premium or luxury retail sales and possess excellent communication, presentation, and customer relationship management skills.

The candidate will be responsible for driving sales, delivering exceptional customer experiences, maintaining brand standards, and contributing to the overall success of the boutique.

Key Responsibilities

Sales & Customer Experience

Deliver exceptional luxury retail customer service and personalized shopping experiences

Achieve individual and store sales targets

Understand customer preferences and recommend suitable products

Build and maintain long-term relationships with premium customers

Handle customer queries and after-sales support professionally

Store Operations

Manage daily store opening and closing procedures

Maintain visual merchandising standards as per brand guidelines

Ensure products are displayed attractively and correctly

Maintain store cleanliness, luxury ambience, and product presentation

Product Knowledge

Develop in-depth knowledge of collections, craftsmanship, pricing, and product stories

Explain product features and exclusivity to customers confidently

Stay updated on new launches, collections, and promotional activities

CRM & Customer Database

Maintain customer database and purchase records accurately

Follow up with existing customers for repeat business

Generate leads and develop new customer relationships

Inventory & Reporting

Maintain inventory records and stock accuracy

Prepare daily sales and operational reports

Coordinate with management regarding stock movement and customer requirements

Desired Candidate Profile

Education

Bachelor’s Degree in any discipline

Experience

1–5 years of experience in luxury retail, premium retail, jewelry, fashion, lifestyle, or high-end consumer brands

Experience in luxury boutiques or premium malls preferred

Skills Required

Excellent communication and interpersonal skills

Strong sales and negotiation abilities

Customer-centric approach with luxury service mindset

Strong presentation and grooming standards

Attention to detail and process orientation

Ability to work in a fast-paced luxury retail environment

Preferred Industry Background

Luxury Retail

Jewelry

Premium Fashion

Lifestyle Brands

Luxury Home Décor

Watches & Accessories

Salary

Best in Industry + Attractive Incentives

Interested candidates can share their updated resume.

• इस फुल टाइम रिटेल/ काउंटर सेल्स Job में रिटेल/ काउंटर सेल्स में 1 - 6+ वर्षो का अनुभव वाले उम्मीदवारों की जरुरत है।