Customer Engagement: Greet showroom visitors, answer phone and online inquiries, and identify buyer needs and budgets.
Product Demonstration: Explain vehicle features, specifications, warranties, and upgrade options, and coordinate test drives.
Sales and Negotiation: Negotiate pricing, trade-in values, and financing terms to close deals while meeting dealership targets.
Transaction Processing: Complete sales contracts, manage paperwork, and coordinate with the finance or insurance departments.
Relationship Management: Follow up with past and prospective clients to encourage repeat business and maintain database records in the DMS