Dear Candidate!
Greetings from Viriksha Hr solution!
Urgent opening
Designation: Boutique Operations Specialist
Experience 5+years
Location: Kilpauk
Key Skill:
Commercial: POSS Development: Testing & Implementation
Work continuously towards POSS and eGHS system updation & development; collaborate with different teams for the same
Implement a schedule of authority related to commercial operations and report for any deviations
Commercial: POSS Development: POSS Training
Visit the stores periodically for POSS & Commercial training on process / guidelines; Ensure that all the stores are aligned to Commercial Compliances
Take regular feedback from the store staff on how to improve and simplify the commercial process
Commercial: Boutique Operations: GV Management
Send & track indents timely, check GVs, Block and unblock GVs, follow-up for pending payments and train new employees on this activity
Circulate Gold rate daily; Monthly reconciliation of gold rate deviations
Update Gold rate master file on monthly & yearly basis 3. Analyse gold rate flow on a daily & monthly basis to stores and bring deviation as and recovery on the same.
Commercial: Boutique Operations: GHS Operations
Refund Old GHS & monitor ACH regularly
Ensure timely initiation & processing of daily GHS maturity refund
Follow-up with Banks & IT team for uploading and dispatching cheques on time
Ensure online EGHS reconciliation every day
Refund the failed transaction amount to customers with the help of gateway partners
provide charge back documents to gateway process owner in case of dispute