Job post summary
Pay: ₹12,000.00 - ₹18,000.00 per month
Job description:
Job Description – Receptionist
Location: SCM-140, Indore
Employment Type: Full-Time
Qualification: Graduate Preferred
Experience: 1–3 Years
Job Summary
We are looking for a professional and patient-friendly Hospital Receptionist to manage the front desk, patient registration, appointments, billing coordination, calls, and day-to-day reception activities.
Key Responsibilities
Manage hospital reception and front desk operations.
Handle patient registration and appointment scheduling.
Attend incoming calls and respond to patient queries.
Coordinate with doctors, nurses, and other hospital departments.
Guide patients and attendants regarding hospital services.
Maintain patient records and registration details.
Coordinate OPD billing and payment-related activities.
Manage follow-ups and appointment reminders.
Handle patient complaints and escalate issues when required.
Maintain proper reception records and daily reports.
Ensure a professional, clean, and welcoming reception environment.
Required Skills
Excellent communication skills in Hindi & English.
Good patient handling and customer service skills.
Basic knowledge of MS Excel / computer operations.
Good interpersonal and coordination skills.
Presentable personality and professional attitude.
Ability to multitask and work under pressure.
Prior experience in a hospital / healthcare environment preferred.
Experience:
Medical receptionist: 1 year (Required)
Language:
English (Required)
Work Location: In person