Job Description – Club Receptionist
Position: Club Receptionist – Front Gate & Floor
Location: Fl 3, Industrial Area Phase I, Chandigarh, 160002
Employment Type: Full-Time
Experience: 0–10 years
Gender: Female preferred
Shift: Night Shift
Key Requirement
We are looking for a well-groomed, presentable, confident, and good-looking personality who can create a positive first impression for the club.
Key Responsibilities
Front Gate / Reception
Welcome and greet members and guests in a warm and professional manner.
Manage guest entry and verify memberships, bookings, invitations, or other required details.
Handle reception enquiries and provide accurate information about club facilities, events, timings, and services.
Maintain a professional and welcoming appearance at the entrance.
Coordinate with security regarding guest entry and exit when required.
Maintain visitor and guest records.
Club Floor
Assist guests and members on the club floor and guide them to the appropriate area.
Coordinate with the floor, service, and management teams to ensure smooth guest experience.
Attend to basic guest queries and promptly escalate complaints or issues to the concerned manager.
Maintain awareness of the floor environment and ensure guests receive proper assistance.
Support the team during events, peak hours, and special club activities.
Candidate Requirements
Very good-looking / attractive and presentable personality.
Excellent grooming and professional appearance.
Good communication and interpersonal skills.
Confident and comfortable interacting with guests.
Pleasant, friendly, and welcoming personality.
Good English communication; Hindi is an advantage.
Ability to work evening/night shifts and weekends.
Previous experience in a club, hotel, restaurant, hospitality, front office, or customer-facing role will be an advantage.
Important
Presentation, grooming, personality, confidence, and communication skills are key requirements for this position.