Hiring: Front Office Associate (FOA) Trainee
Location: INEJ Digital Lounge, Mumbai
Department: Front Office Operations
Position: FOA Trainee (Front Office Associate Trainee)
Experience: Freshers & Experienced Candidates Can Apply
INEJ Digital Lounge is looking for enthusiastic, well-groomed, and customer-oriented individuals to join our team as FOA Trainees. This role is ideal for candidates who are passionate about hospitality, guest relations, and front office operations.
Key Responsibilities:
Welcome and assist guests with a professional and friendly approach.
Handle guest check-in and check-out procedures.
Manage guest queries, requests, and complaints efficiently.
Maintain accurate records and daily reports.
Coordinate with F&B and housekeeping teams to ensure seamless guest experience.
Assist in lounge operations and ensure adherence to service standards.
Maintain a clean, organized, and professional front office area.
Follow company SOPs and customer service guidelines.
Requirements:
Diploma/Degree in Hotel Management, Hospitality, or related field.
Freshers are encouraged to apply.
Excellent communication and interpersonal skills.
Good command of English and Hindi.
Basic computer knowledge.
Presentable personality with a positive attitude.
Willingness to work in rotational shifts.
What We Offer:
Professional training and development
Growth opportunities in the hospitality industry
Supportive and dynamic work environment
Competitive salary and benefits
Benefits:-
On- Duty food provided
Accommodation provided (Only for other state or city candidate )
Start your hospitality career with INEJ Digital Lounge, Mumbai, and become a part of a team dedicated to delivering exceptional guest experiences!