Location: Bangalore
Industry: Salon & Spa
Experience: 1–3 years preferred
Salary: Based on experience + incentives
Key Responsibilities:
Welcome and assist clients with a friendly and professional attitude.
Handle appointments, bookings, cancellations and customer enquiries.
Answer phone calls and WhatsApp enquiries promptly.
Explain services, prices, offers and memberships to customers.
Manage front-desk billing and basic daily reports.
Maintain customer records and appointment details.
Coordinate with therapists and management for smooth operations.
Handle basic Excel work, data entry and daily sales reports.
Follow up with customers for appointments and memberships.
Maintain a clean, organized and professional reception area.
Requirements:
Good communication and interpersonal skills.
Basic knowledge of MS Excel and computer operations.
Pleasant personality and professional grooming.
Good customer-handling and convincing skills.
Ability to multitask and work in a fast-paced environment.
Previous salon, spa, hotel or hospitality experience is an advantage.
Looking for: A responsible, confident and customer-friendly person who can represent the brand professionally at the front desk.