FRONT DESK EXECUTIVE
Company: Infinite Learning & Entertainment – ThrillD
Location: ThrillD, 4th Floor, PNR Felicity Mall, 2B, Haralur Main Rd, Reliable Tranquil Layout, HSR Layout, Bengaluru, Karnataka – 560102
Job Role
We are looking for a Front Desk Executive to manage customer reception, bookings, billing support, enquiries, and overall front-desk operations at our Family Entertainment Zone.
Key Responsibilities
Welcome and greet customers professionally.
Handle customer enquiries and provide information about games, bowling, packages and offers.
Manage bookings, reservations and customer registrations.
Handle POS/billing and payment collection.
Maintain daily front-desk records and reports.
Coordinate with the game zone, restaurant and operations teams.
Handle customer complaints and resolve basic issues professionally.
Promote packages, memberships, birthday parties and other services.
Maintain proper cash and transaction records.
Ensure the reception/front desk area is clean and organized.
Follow company policies and customer service standards.
Requirements
Experience: 0–2 years in Front Office / Customer Service / Hospitality / Retail.
Good communication and interpersonal skills.
Basic computer knowledge.
Comfortable handling customers and payments.
Presentable personality with a positive attitude.
Languages: English, Hindi and Kannada preferred.
Key Skills
Customer Service | Communication | Front Office | Billing | POS | Cash Handling | Booking Management | Customer Handling | Computer Skills | Sales
Salary
₹15,000 – ₹20,000 per month
Employment Type
Full Time | On-Site
Industry
Hospitality / Entertainment / Gaming / Family Entertainment Zone