Handle incoming calls, WhatsApp enquiries, and online leads for appointments.
Make outbound follow-up calls to potential clients.
Maintain daily appointment schedule, rescheduling and confirming client visits.
Provide accurate information about slimming treatments and services.
Update client records in the CRM system.
Ensure a high level of customer service and support.
Coordinate with Front Office and Slimming Consultants for smooth operations.
Meet daily/weekly targets for appointments and follow-ups.
Experience in tele calling / customer service / appointment booking.
Freshers with good communication skills can also apply.
Strong communication and convincing skills.
Ability to handle clients professionally.
Basic computer knowledge and CRM handling (training will be provided).
Fluency in English and Tamil (or local language).
Ability to work in a fast-paced environment.
Saturday and Sunday are mandatory working days & You will be entitled to one weekly off between Monday and Friday.