We are hiring a Billing Executive who will sit inside our Gantavyam Pod (at metro/public transport exits) and handle passenger bookings, billing, and payment confirmation for verified auto-rickshaw rides. This is a frontline operations role requiring speed, accuracy, and professional passenger handling.
Key Responsibilities:
Passenger Handling & Booking
Welcome passengers, understand their destination, and guide them through the booking process.
Enter destination and trip details accurately in the booking system.
Confirm booking and coordinate with the on-ground fleet team for driver assignment.
Billing & Payment Collection
Generate accurate bills/receipts for each ride as per defined fare structure (meter-based/approved rates).
Collect payments via UPI/Cash and ensure correct payment confirmation.
Share booking confirmation and ride details as per process (SMS/print/WhatsApp if applicable).
Daily Cash & Transaction Discipline
Maintain zero-error cash handling and reconcile shift-wise cash/UPI totals.
Ensure all payments are logged and matched with bookings (no open/duplicate entries).