Role & responsibilities
Should have knowledge in ISO standard documentations and maintain the all such quality related issues raised by the customer having complete knowledge of the parts being manufctured and dispatched to the respective
customer
Should be able to control the rejections at the production point itself to avoid wastages and should be cost conscious.
Should be able to guide the colleagures regarding the prescribed parametres as required by the specifications/drawing given by the customer
Should be able to identify the problems of rejections and find solutions to reduce the rejections either at inhouse or at the customer end. Should be able to achieve the performance targets as per the customer requirements.
Should maintain all such records/documents regarding all the quality issues and have complete followup on day to day basis
Should be able to correspond/contact with customer regularly and maintain good relationship with the buyer.
Share the knowledge earned with other colleagues so that mutually can develop and maintaing the understanding /followup of the issues Should be able to report all the related issues to the management regularly by conducting frequent in house meetings.
Should be able to identify the rejection parametres and attend customer notifications and solve the issues immediately and submit the required documents as per the standard practice.