A Naukri Group company
लॉगिनहायर लोकल स्टाफ
A Naukri Group companyलॉगिनहायर लोकल स्टाफ
16,000 - 20,000 /महीना
Teleminds Infotech Private Limited
सेक्टर वी - साल्ट लेक, कोलकाता
मैन्युफैक्चरिंग में 0 - 2 वर्षो का अनुभव
फुल टाइम
Teleminds Infotech is hiring a Call Quality Analyst to join our growing team
Eligibility Criteria
Age: 20–30 years
Candidates must be residing in or around Kolkata
Must have excellent verbal and written English communication skills
Should not be pursuing any full-time or part-time education
Freshers are welcome to apply
Candidates with experience in International Call Center/BPO will be preferred
Roles & Responsibilities
Monitor and evaluate customer interactions in call to ensure quality standards are met
Conduct call audits and provide constructive feedback to agents
Identify process improvement opportunities
Work closely with operations and training teams to improve overall performance
Shift Timings
The role requires working in rotational shifts based on business requirements:
8:00 AM – 6:00 PM
3:00 PM – 12:00 AM (Male candidates only)
6:00 AM – 3:00 PM
Weekly Off: Sunday (Fixed)
Salary
Freshers: ₹16,000 – ₹18,000 per month
Experienced Candidates: Up to ₹25,000 per month (based on experience and interview performance)
Benefits
Pick-up and drop facility available as per shift timing
Fixed Sunday off
Growth opportunities in a professional international BPO environment.
CALL FOR IMMEDIATE INTERVIEW AND JOINING HR AJANTA (9073625086)
