To manage and execute the timely dispatch of finished goods by ensuring accuracy in documentation, proper packaging, vehicle coordination, and compliance with customer and company requirements.
Plan daily dispatch schedules based on customer orders and production output.
Coordinate with production, stores, and sales teams for order readiness.
Arrange transportation and communicate with drivers, transporters, and logistics partners.
Ensure on-time departure and delivery of goods.
Prepare dispatch documents:
Invoice
Delivery Challan
E-way Bill
Packing List
Transport Copy
Maintain dispatch logs and MIS reports.
Ensure accuracy in quantity, batch number, product details, and customer information.
Verify that goods are packed properly and match customer specifications.
Check labeling, batch/lot details, expiry, and barcoding.
Inspect cartons/pallets for damage or incorrect packing before loading.
Coordinate with QA/QC for product clearance.
Supervise loading activities to ensure correct products and quantities are loaded.
Ensure safe handling of products and proper stacking inside the vehicle.
Maintain vehicle weight limits and follow safety protocols.
Ensure compliance with transport rules (E-way bills, GST, documentation).
Verify vehicle fitness, driver documents, and movement permits.
Ensure the dispatch area is clean, safe, and organized.
Coordinate with customers for delivery schedules, special instructions, and feedback.
Handle issues related to delays, shortages, or transport problems.
Knowledge of logistics, dispatch operations, and documentation.
Working knowledge of ERP/Tally/SAP (preferred).
Familiar with E-way bill generation and transport compliance.
Strong communication and coordination skills.
Attention to detail and accuracy.