A Dispatch Executive manages the day-to-day logistics operations, coordinating, scheduling, and tracking shipments to ensure timely delivery of goods to customers. They maintain inventory records, prepare documentation (bills of lading, invoices, e-Way bills), and liaise between warehouse staff and transport providers.
Expertia AI +3
Key Responsibilities
Logistics & Scheduling: Arranging transportation, planning delivery routes, and tracking shipments.
Documentation & Reporting: Preparing invoices, packing lists, and managing inventory reports via ERP systems like SAP.
Customer Service:
Updating customers on shipment status and resolving delivery issues.
Coordination: Working with production, sales, and logistics teams to ensure accurate, timely dispatch.
Compliance: Ensuring adherence to transportation regulations, safety standards, and company policies.
Indeed +4
Required Qualifications & Skills
Experience: Proven experience in logistics, warehousing, or supply chain management.
Education: Bachelor’s degree in logistics, business, or a related field.
Software Skills: Proficiency in MS Office (Excel) and ERP/dispatch management software (e.g., SAP).
Competencies: Excellent communication, strong organizational abilities, attention to detail, and ability to work under pressure.
Common Job Titles
Dispatch Executive/Coordinator
Logistics Executive
Stores and Dispatch Executive
Logistics Coordinator