सेल्स को-ऑर्डिनेटर

Job Title: Sales Coordinator (B2B Services) — “Sales Control Tower”

Company: Accordible Facility Management

Location: Navi Mumbai (Office-based)

Experience: 1–4 years (Sales coordination / CRM / Inside sales support)

Type: Full-time

Why this role matters

At Accordible, sales is not about sending quotes — it’s about running a high-speed, high-discipline growth engine across services like Kitchen Duct Cleaning, Air Duct Cleaning, HVAC AMC, Facade Cleaning, Housekeeping, Ansul Systems, Kitchen Equipment Maintenance, HeatShield, and Technical Manpower.

As a Sales Coordinator, you’ll be the force that keeps the entire engine tight:

• No missed follow-ups

• Faster quote turnaround

• Clean CRM & dashboards

• Strong coordination between Sales ↔ Ops ↔ Finance

• Zero revenue leakage

This is a high-ownership role with direct impact on monthly revenue targets.

Role Objective

To function as the Sales Control Tower—ensuring every opportunity moves forward with speed, clarity, and discipline, while supporting Sales Engineers with tracking, coordination, and reporting.

What you will own (Key Responsibilities)

1) CRM & Pipeline Discipline (Non-Negotiable)

• Keep CRM updated for every lead/opportunity — stage, next action, owner, remarks

• Ensure 100% opportunities have a Next Action Date + Next Action Step

• Identify stuck deals, overdue follow-ups, and escalate daily

• Maintain clean data: vertical, location, decision maker, requirement, value, timelines
  

2) Quote & Proposal Operations (Speed + Accuracy)

• Run the end-to-end Quote Tracker

• request → site data → scope → internal inputs → approvals → sent → revisions

• Coordinate collection of BOQ / photos / site details with Sales + Ops

• Ensure proposal attachments are correct: scope, inclusions/exclusions, timelines, terms

• Track revision cycles and ensure “quote follow-up” doesn’t go cold
  

3) Site Visit & Internal Coordination

• Coordinate schedules for site visits, inspections, and meetings

• Confirm appointments with clients (WhatsApp/email/calls)

• Coordinate with operations team for technical inputs, feasibility, and timelines
  

4) Sales MIS + Weekly Dashboards (Visibility = Control)

• Daily status updates: meetings, quotes, negotiations, closures, follow-ups due

• Weekly dashboards: funnel movement, person-wise scorecards, vertical mix

• Maintain Top 20 Hot Deals list (with next steps + blockers + deadlines)
  

5) Documentation & Sales Enablement Support

• Maintain latest proposal templates, company profile, brochures, case studies

• Keep records of PO/WO, approvals, final proposals and email trail

• Ensure all client communication is properly logged and traceable
  

  KPIs (How your performance will be measured)

• Quote TAT Compliance: 90%+ quotes delivered within SLA

• Follow-up Leakage: 0 missed follow-ups (system must catch all)

• CRM Accuracy: 95%+ stage accuracy + mandatory fields completed

• Reporting Discipline: dashboards and MIS sent on time (daily/weekly)

• Deal Velocity: faster movement from quote → negotiation → closure
  

Skills & Profile we’re looking for

• Extremely strong follow-up discipline & ownership mindset

• Comfortable with Excel/Google Sheets (filters, tracking, basic analysis)

• CRM familiarity (any tool is fine — we’ll train you on our system)

• Strong communication: professional email + WhatsApp etiquette

• Detail-oriented: dates, attachments, scope, trackers, commitments
  

Bonus if you have: experience in B2B services (Facility Management / HVAC / Projects / AMC / industrial services).

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