Job Description
Job Title
Customer Sales Specialist (CSS)
Company Name: Eureka Forbes pvt ltd
Employment Type
Off-Roll (Payroll and statutory compliance will be managed by Quess Corp.)
Job Summary
The Customer Sales Specialist (CSS) is responsible for promoting and selling the
company's products through door-to-door sales and field prospecting. The role involves
generating leads, conducting product demonstrations at customers' residences,
converting prospects into customers, and delivering an excellent customer experience
while achieving monthly sales targets.
Key Responsibilities
• Generate leads through calling the customer and promote the products with a demo at the customer location.
• Conduct product demonstrations at customers' residences.
• Build and maintain strong customer relationships.
• Clearly explain product features, benefits, pricing, and offers.
• Follow up and convert digital leads received from online platforms and call centers.
• Achieve assigned monthly sales targets.
• Ensure high levels of customer satisfaction and service quality.
• Complete customer ID creation, documentation, and order collection accurately.
• Participate in Below-the-Line (BTL) marketing activities, including canopy
activations, society programs, exhibitions, and trade shows.
Educational Qualification & Experience
Qualification
• 12th Pass / Graduate / Diploma / ITI
Experience
• Freshers are welcome to apply.
• Candidates with at least 6 months of sales experience will be preferred.
Salary Structure (Fixed – NTH Excellent incentives)
Benefits
• Provident Fund (PF)
• Employee State Insurance Corporation (ESIC)
• Gratuity
• Festive Bonus
• Referral Bonus.