Job Title: E‑Commerce Executive
Location:Zirakpur
Job Type: Full‑time
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Job Summary We are seeking a proactive E‑Commerce Executive to drive growth across our online channels, with proven experience managing Insta Mart and Just Dial platforms. The role blends performance marketing, seller/partner coordination, and data‑driven optimization to boost sales, visibility, and customer satisfaction.
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Key Responsibilities- Manage and scale listings on Insta Mart, Just Dial, and other marketplace portals (Amazon, Flipkart, Meesho, etc.).
- Optimize product catalogs: SEO, content, pricing, and inventory health.
- Run paid campaigns (Google Shopping, Facebook, Insta Mart ads) and monitor ROI.
- Coordinate with sellers, vendors, and logistics partners for timely order fulfillment.
- Handle customer queries, reviews, and returns; ensure high CSAT scores.
- Analyze sales data, traffic, conversion metrics, and prepare weekly/monthly reports.
- Identify market trends, competitor activity, and new partnership opportunities.
- Work cross‑functionally with marketing, product, finance, and tech teams.
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Required Qualifications- Bachelor’s degree in Business, Marketing, E‑Commerce, or related field.
- 2+ years of hands‑on experience in e‑commerce (B2B/B2C).
- Must have worked on Insta Mart and Just Dial platforms (listing, promotions, analytics).
- Strong knowledge of marketplace seller portals, inventory management, and order processing.
- Proficiency in Excel, Google Analytics, and basic digital advertising tools.
- Excellent communication, negotiation, and problem‑solving abilities.
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Preferred Skills- Experience with other marketplaces: Amazon, Flipkart, Myntra, etc.
- Familiarity with Shopify, Magento, or other e‑commerce CMS.
- Understanding of SEO, SEM, and performance‑based marketing.
- Knowledge of local language (Hindi/Punjabi) for customer support.
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What We Offer- Competitive salary + performance‑linked incentives.
- Hybrid work model & flexible hours.
- Training on emerging e‑commerce tools & platforms.
- Health, insurance, and yearly performance appraisal.
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How to Apply:
Send your resume on whatsapp 8263945864