Industry: International BPO
Location: Chandigarh
Roles & Responsibilities
Handle inbound and outbound calls with international customers
Provide accurate information about products/services
Resolve customer queries, complaints, and concerns efficiently
Maintain a high level of customer satisfaction
Update customer records in CRM systems
Follow company guidelines and quality standards
Required Skills
Excellent communication skills in English
Good listening and problem-solving ability
Basic computer knowledge
Ability to work in a fast-paced environment
Flexible to work in night shifts (US/UK/Australian shifts)
Eligibility Criteria
Graduate / Undergraduate can apply
Freshers and experienced candidates are welcome
Prior BPO/Customer Support experience is a plus
Salary & Benefits
Salary: ₹23,100
Performance incentives
Night shift allowance
Cab facility
Career growth opportunities
Shift Details
Rotational / Night Shifts
5 Days Working