A Naukri Group company
लॉगिनहायर लोकल स्टाफ
A Naukri Group companyलॉगिनहायर लोकल स्टाफ
10,000 - 15,000 /महीना
Mangalam Steel
अमलीडीह, रायपुर
ग्राहक सहायता / टेलीकॉलर में 6 - 12 महीने का अनुभव
फुल टाइम
Job Overview
We are looking for a confident and customer-oriented Telecaller to handle customer calls related to loan enquiries and collection follow-ups. The candidate will be responsible for communicating with customers, addressing queries, and ensuring timely follow-up.
Key Responsibilities
Make outbound calls to customers regarding loan enquiries and requirements.
Follow up with customers regarding pending loan payments and collections.
Communicate payment-related information and assist customers with their queries.
Handle inbound customer calls and provide appropriate information regarding loans and repayments.
Maintain proper records of customer calls, follow-ups, and payment commitments.
Follow up with customers as per the assigned calling schedule.
Coordinate with the concerned team regarding customer issues and payment updates.
Maintain professional and courteous communication with customers.
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