A Naukri Group company
लॉगिनहायर लोकल स्टाफ
A Naukri Group companyलॉगिनहायर लोकल स्टाफ
14,000 - 15,000 /महीना
Technotask Business Solutions
सिविल लाइंस, रायपुर
ग्राहक सहायता / टेलीकॉलर में 0 - 2 वर्षो का अनुभव
फुल टाइम
Company: Technotask Business Solutions
Position: Customer Support Associate (CSA)
Industry: Business Process Outsourcing (BPO)
Process: Voice Process
Number of Openings: 99
Employment Type: Full-Time
Job Summary
We are looking for enthusiastic and customer-focused individuals to join our team as Customer Support Associates. The ideal candidates should have excellent communication skills in both English and Hindi and a passion for assisting customers by resolving their queries professionally and efficiently.
Roles and Responsibilities
Handle customer queries and provide accurate information through voice calls.
Resolve customer concerns professionally and ensure customer satisfaction.
Communicate effectively in English and Hindi.
Understand customer requirements and provide appropriate resolutions.
Maintain a professional and courteous approach during customer interactions.
Follow company policies, process guidelines, and quality standards.
Ensure accurate documentation of customer interactions, wherever required.
Eligibility Criteria
Education: Minimum 12th pass.
Age: 18 years above below 30 years/
Communication: Excellent verbal communication skills in English and Hindi.
Experience: Freshers and experienced candidates are welcome.
Gender: Both male and female candidates can apply.
Skills: Good listening, problem-solving, and interpersonal skills.
Shift Timings
Candidates must be comfortable working in any of the following shifts:
8:00 AM – 5:00 PM
9:00 AM – 6:00 PM
10:00 AM – 7:00 PM
11:00 AM – 8:00 PM
12:00 PM – 9:00 PM
ज्यादा डिमांड
