Make outbound calls to potential customers and explain products/services.
Handle inbound calls and respond to customer inquiries promptly.
Generate leads, follow up with prospects, and convert them into customers.
Maintain accurate records of calls, sales, and customer details in the database.
Build and maintain positive working relationships with clients.
Meet daily/weekly/monthly call and sales targets.
Resolve customer complaints and escalate issues when necessary.
Stay updated with product/service knowledge to handle customer queries effectively.
Follow communication scripts and adhere to company policies.
Provide feedback to the management team about customer needs and market trends.