We are looking for a Telecaller to join our team at Woodrock Infotech Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹13000 - ₹20000 and a dynamic environment with opportunities for growth.
Job Responsibilities:
• Handle customer queries and concerns through calls, emails, or chats.
• Provide accurate information regarding products and services.
• Resolve customer issues professionally and efficiently.
• Maintain proper records of customer interactions.
• Ensure high levels of customer satisfaction.
• Follow company policies and process guidelines.
Eligibility Criteria:
🔹️Age: 18-35 Years
🔹️Qualification: Minimum 12th Pass
🔹️Communication: Advanced Level English Mandatory, No stammering/ no fumbling while speaking, No grammatical mistakes, Communication must be Excellent
🔹️Work Mode: Work From Office
🔹️Shift: 24*7 Rotational Shift
🔸Customer-centric approach.
🔸Ability to work in a team environment.
🔸Positive attitude and willingness to learn.
🔸 Having 2-wheeler is a plus point.
★DOCUMENTS REQUIRED ★
Resume | Aadhaar | PAN |Passport Photo |Education Certificate |Experience Proof
Blended Process
Flexible Shift (Weekly) + Rotational Week Off
Salary: 15k CTC
Perks & Benefits: PF & ESI
Eligibility: Fresher/Experience (both canapply)
Drop: Available