A Naukri Group company
लॉगिनहायर लोकल स्टाफ
A Naukri Group companyलॉगिनहायर लोकल स्टाफ
15,000 - 18,000 /महीना
Skylink Gps
सेक्टर-51ए चंडीगढ़, चंडीगढ़
ग्राहक सहायता / टेलीकॉलर में 1 - 2 वर्षो का अनुभव
फुल टाइम
We are looking for a Telecaller to join our team Skylink gps . The role offers 15000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.
Key Responsibilities:
· Manage incoming and outgoing calls in a professional manner.
· Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
· Log customer interactions and track follow-ups.
· Offer timely and relevant solutions to resolve customer issues.
· Collaborate with team members to escalate and address more complex concerns.
· Meet key performance metrics including call handling time, customer satisfaction and resolution rates.
Job Requirements:
The minimum qualification for this role is Graduate and 1-2. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 Day week during the 10 To 6:15 Pm shift.
