टेली कॉलर

We are looking for a Telecaller to join our team at Nitsa Holidays. The role offers ₹10,000 - ₹12,000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

1 Make outbound calls to verify and validate customer details from incoming leads. 2 Handle customer queries politely and professionally.

3 Maintain call logs, reports, and feedback for process improvement.

4 Escalate invalid or incomplete leads to the concerned department.
Job Requirements:

The minimum qualification for this role is 12th Pass and candidate must be a fresher. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

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