Key Responsibilities:
*A Receptionist is the first point of contact for visitors and callers. They manage front-desk operations and support daily office activities.
*Answer, screen, and forward incoming phone calls & Greet visitors politely and direct them appropriately
*Maintain visitor records and appointment schedules
*Handle incoming and outgoing mail/couriers & Keep the reception area clean and organized
*Follow call scripts and company guidelines
*Maintain call records and customer details
*Assess client eligibility for different visa types (student, work, tourist, etc.)
*Explain visa options, rules, and requirements clearly to clients
*Counsel walk-in or online inquiries
Required Skills:
*Good communication and interpersonal skills
*Basic computer knowledge (MS Word, Excel, email)
*Professional appearance and behavior, Organizational and time-management skills Clear and confident speaking skills
*Supporting office administration tasks