Receptionist cum Telecaller
Company: Cherry Blossom Spa
Location: Bangalore
Position: Receptionist cum Telecaller
Experience: 1–2 years preferred
Salary: ₹18,000 – ₹25,000 per month
Working Hours: 11:00 AM – 9:00 PM
Week Off: 1 weekday off
Job Responsibilities
Handle front desk reception and welcome guests professionally.
Attend incoming calls, WhatsApp enquiries, and customer queries.
Make follow-up calls to existing and potential customers.
Explain services, offers, memberships, and packages to customers.
Convert enquiries into bookings and walk-ins.
Maintain daily booking, enquiry, and follow-up records.
Coordinate with therapists and managers regarding appointments.
Handle billing and basic front-desk operations.
Maintain excellent customer service and guest relationships.
Support the team in achieving daily sales and booking targets.
Requirements
12th Pass / Graduate.
Good communication skills in English and local language.
Basic computer knowledge and MS Excel.
Confident and pleasant personality.
Good telephone etiquette and customer-handling skills.
Sales-oriented and target-focused.
Prior experience in spa, salon, hospitality, or customer service will be an advantage.