Hiring: Telecalling Recovery Agent
We are looking for an experienced Telecalling Recovery Agent to join our team. The role involves handling outbound calls to customers regarding Loan / Credit Card recovery, following up on overdue payments, and maintaining professional communication with customers.
Salary: ₹10,000 – ₹15,000 + Incentives
Working Days: 6 Days a Week
Shift: Day Shift
Qualification: Minimum 12th Pass
Experience: 6 Months – 2 Years
Location: Noida Sector 4
Contact us: 8092034056
Key Responsibilities:
Make outbound calls to customers regarding overdue loan and credit card payments.
Follow up with customers for pending payments and payment commitments.
Convince customers to make timely payments through professional communication.
Handle customer queries, objections, and payment-related concerns.
Maintain accurate records of calls, payment commitments, and follow-ups.
Update customer information and calling status in the system.
Achieve daily and monthly recovery targets.
Escalate complex cases to the concerned team when required.
Job Requirements:
Minimum 6 months of experience in telecalling, loan recovery, or credit card collections.
Good communication and convincing skills.
Ability to handle customer objections professionally.
Target-oriented and comfortable with outbound calling.
Basic computer knowledge and calling system experience.
Candidates must be comfortable working 6 days a week in the day shift.
Interested candidates can share their resume for an interview.